Shipment Execution Coordinator

Profile

Bristol-Myers Squibb is a global Biopharma company committed to a single mission: to discover, develop, and deliver innovative medicines focused on helping millions of patients around the world in disease areas such as oncology, cardiovascular, immunoscience and fibrosis.

Join us and make a difference. We hire the best people and provide them with a work environment that places a premium on diversity, integrity, collaboration and personal development. Through a culture of inclusion, we create a better, more productive work environment. We believe that the diverse experiences and perspectives of all our employees help to drive innovation and transformative business results.

Responsibilities:

Comply with all applicable legislations/regulations to support worldwide transportation & distribution to meet the needs of BMS clinical trials for Investigational Medicinal Products (IMPs), Expanded Access Programs (EAP) and/or Investigator Sponsored Research (ISR) and collaboration partners.

Key Responsibilities and Major Duties:

Shipment Order Execution:

Act as liaison between the internal and external stakeholders and serve as central point of contact for investigational medicinal product shipments.

Create, organize, and coordinate IMP shipments to depots and sites and ensure uninterrupted supply of medicines to patients.

Ensure all regulatory requirements are met prior to IMP shipment delivery to customers.

Ensure accurate and timely delivery of clinical supply orders to warehouse and investigator sites as outlined in the Drug Provisioning Plan and as initiated via individual site order request (manual or IRT - Interactive Response Technology).

Troubleshoot and resolve order problems such as IRT to SAP order failures, drug delivery issues, and customer information issues.

Guarantee logistical and regulatory requirements (certificates, import permits, etc.) and accurate pro-forma invoices are in place.

Ensure timely SAP Goods Issue, pro-active delivery tracking, SAP Goods Receipt entry, adequate follow up until unblocking of supplies, and timely communication with internal stakeholders, third party vendors, and investigator sites.

Support customs brokerage, customs clearance and associated activities

Collaborate with TPA (Temperature Profile Administrator) to obtain assessment for temperature excursions and provide usage decisions to sites or warehouses in a timely manner.

Promptly communicate critical drug availability issues to the Shipment Execution Team Leads and Drug Supply Management teams.

Contribute to GMP/GDP compliance and audit-readiness state

Other responsibilities will be requirements as assigned or as the business evolves, responsibilities may adjust accordingly but may include:

Support of Learning Management system reporting and curriculum for R&D Logistics Americas

Development of subject matter expertise for the customs valuation process

Manage operational events or emergencies within the Americas region

Support warehousing annual physical inventory within the Americas region

Contribute to management of incident reporting, quality events, investigations and CAPAs (Corrective and Preventative Actions)

Support temperature assessment activities

Support additional labeling activities

Assist with development of procedures and related training documents

Qualifications:

Bachelor Degree in relevant field (science, engineering, supply chain, logistics, business administration)

Experience in international logistics management, supply chain expertise with understanding of key import/export matters, expertise in GMP / GDP activities, preferably as related to investigational product distribution activities.

Awareness of or experience with clinical supply processes related to investigational medicinal product shipments such as project management, documentation generation, general study information tracking and IRT/IVRS would be an asset.

Experience working with third-party service providers, outsourcing & distribution planning.

Excellent communication skills, including fluency in verbal and written English. Bilingual would be an asset.

Strong interpersonal communication skills and ability to build strong relationships and networks. Demonstrates a persistent, pro-active, flexible, and team oriented work ethic.

Customer minded, stress resilient, and quality/detail oriented

Strong organizational skills. Demonstrated ability to manage multiple projects simultaneously and to complete complex projects independently

Strong project management and analytical skills, preferably with an operational knowledge of SAP and proficient in Microsoft Office skills, data handling and analysis

Bristol-Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees the resources to pursue their goals, both at work and in their personal lives.

Bristol-Myers Squibb is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Company info

Bristol-Myers Squibb Company
Website : http://www.bms.com